IT Services & Support

Almost every business shares one common challenge: A reliance on technology to operate makes IT service and support a mission-critical concern.

Taking full advantage of the many hardware and software options available today means successfully integrating products from a variety of vendors and manufacturers. It’s rare for small- and mid-size businesses to have internal information technology support staffs with the expertise to support complex network systems. Fox Wyndrum Associates, Inc. offers turnkey IT services and support to provide a single point of contact for all business technology needs.

Fox Wyndrum Associates Inc.’s consultants develop strategic integration plans to produce the highest levels of system compatibility, performance, and reliability. Our services include planning, system design, installation, and onsite and remote support. Our clients enjoy immediate response, quick resolutions, and proactive mitigation of issues.

IT Services

Hardware Sales, Installation, and Onsite and Remote Support

  • Workstations, laptops, and servers featuring HP’s line of commercial-grade computers
  • Mobile device integration
  • Printers and multi-function machines

Remote Monitoring and Management

  • Proactive monitoring and management of operating and hardware systems
  • Controlled operating system patching and updates
  • Server and workstation support via remote control

Network Design and Installation

  • High speed wireless and wired network configurations
  • Wireless mesh solutions for warehousing and large space connectivity
  • Multi-location VPN solutions including mobile user access
  • Managed network switching solutions featuring HP Procurve swithces
  • Internet connectivity solutions via high speed fiber and commercial ISPs

Network Security Solutions

  • Comprehensive network solutions featuring Dell SonicWALL appliances
  • Integrated software for anti-virus, malware, content, filtering, and gateway protection

Office Automation

  • Cloud-based file servers
  • Managed backups
  • Email and VOIP systems
  • MS Office 365 Implementation

Business Software Sales, Installation, and Support

Support of Legacy Systems

  • UNIX and Linux based systems, including cloud-based hosted Linux server solutions

Tablet and Mobile Phone Application Support

  • Dedicated support desk for real-time mobile user support
  • On-device support of hardware, OS and applications via remote control
  • Managed image deployment
  • Controlled user credentials and device assignments

 

Does your business need IT help? Fox Wyndrum Associates, Inc. is here!

Contact us today by calling 908-791-0100 or using the form below to schedule a FREE, NO-OBLIGATION conversation to discuss your needs.